We're Here to Help
Reach out for help with domains, hosting, billing, or general inquiries. Our local Malawian team is ready to assist you.
Phone
+265 999 362 633
Available Monday-Friday, 8am-5pm
support@coolenterprisesmw.com
We'll respond within 24 hours
Live Chat
Available on our website
During business hours
Office
Area 3, Lilongwe, Malawi
Visit us during business hours
How do I renew my domain?
You can renew your domain by logging into your account or contacting our support team. We'll also send you renewal reminders via email.
What payment methods do you accept?
We accept bank transfers, mobile money payments (TNM Mpamba and Airtel Money), and credit/debit cards.
How long does it take to set up hosting?
Most hosting accounts are set up within 24 hours after payment confirmation. We'll notify you once your account is ready.
Can I upgrade my hosting plan later?
Yes, you can upgrade your hosting plan at any time. Contact our support team, and we'll help you with the transition.